Refund policy

We have a NO RETURN policy, unless wrong item was sent.

If eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging with receipt or proof of purchase.

For inquiries, you can contact us at sales@vaultmiamibeach.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.